What are your payment and cancellation policies? We ask that those booking public tours pay for their spot in full at the time of booking. For private tours, we can reserve your date with a deposit amount of $125. The balance will be charged a week prior to the tour. You will be notified in advance of the final charge.
Cancellations and reschedules are allowed seven or more days prior to the tour. Should you cancel your tour after this point we will not be able to issue you a refund. In the case of a major illness, death in the family, natural disaster or extreme weather we will offer you the option to reschedule your date or a full refund.
What if it rains on my Cultural Tour?
If there is inclement weather the day of your Cultural Tour, you have the option of substituting it for a Tasting Tour or rescheduling for another date. If you are unable to do either, we are able to offer you a full refund minus a $25 service fee.
How do I book my tour? If you are booking a public tour, click “Book Now” on the public tour page, select your quantity and date, and click through to pay with a credit card online. In the case of private or custom tours, we will process your credit card directly after finalizing the date, number of passengers and/or itinerary.
How many passengers do I need for a private tour? We will run a private tour for you as long as you have six or more people in your group.
How much is a private tasting tour? The private tasting tour rate is the same as the public tasting tour unless it is customized, in which case rates will vary.
How do I choose my date for a private tour? Contact us directly for tour availability. We will always get back to you in 24 hours or less!
Can I bring my own food or beverages? You may bring snacks and non-alcoholic drinks and there will be food for purchase at our stops along the way.
Can I bring my pet or child? At this time, we are not able to accommodate pets or children on tasting tours. We can accommodate children only on private custom tours visiting cultural and historic destinations.
What if I can't drink beer or have a dietary restriction? Generally, tasting tours feature a distillery, winery and brewery but can be adjusted if there are dietary restrictions. When you add the tasting tour to your cart, you will be prompted to answer a question in which you can tell us which beverages you would like to taste on your tour. Feel free to also email us directly with any dietary concerns or questions.
Can I customize my tour? We are able to customize tours for private groups with six or more people. These tours may include historic or cultural destinations as well as tasting destinations in the Hudson Valley region. Contact us to let us know what you’re thinking and we’ll find a way make it happen! Rates subject to vary.
Can you help me book a hotel if I want to stay longer? As Event Atlas is also a travel agency, we are able to assist with additional bookings for your stay, ie: hotels in Hudson, car rentals or other services. We are also happy to make recommendations within the area! Please contact us directly for assistance.